Shipping Notice

Customers who ordered between January 22 and February 10, 2025!

Dear customer, our warehouse and the shipping company will be on a break for Chinese New Year. Since our factory and warehouse is in China, there will be a delay in processing and shipping. But don’t worry, you can still place orders, and if you order during this time with delayed shipping, we’ll send you a gift as a thank-you for your patience!

Shipping info:

• Alternative Plush Collection:

If your order only contains products from this category, your shipment will not be affected and will be shipped on time as usual. - Last updated on February 3rd.

Shipping pauses on January 28, 2025, and starts back up on February 3, 2025.

• Other Collections: Shipping pauses on January 22, 2025, and starts back up on February 10, 2025.

US Shipping Delay（ Last updated on February 9）

Since President Trump took office, all packages entering the U.S. have been affected by new policies, which are constantly changing. U.S. Customs and the postal services are still adjusting to these changes, which may cause varying degrees of delays. We sincerely apologize to our valued U.S. customers for this inconvenience. Customers from other countries will not be affected. 

There is an unexpected delay may around 3 days. Please plan your purchases accordingly. If your delivery is a gift or needs to arrive before an important date, kindly consider placing your order in advance to avoid any inconvenience.

Thanks so much for your understanding, and we really appreciate your patience! 😊