Contact us

We're happy to answer questions.
Please fill out the form below if you need assistance or contact us at help@plushthis.com

If you need to update your address, please send us the new address as soon as possible. As long as the order hasn’t been shipped yet.

All inquiries will be answered within 24 hours on business days.

Over the weekend, we only have one team member on duty, so replies may be a bit slower than on weekdays. We usually respond within 48 hours, but please rest assured that every message will be replied to, whether it’s sent by email or through our online chat.

We want to hear from you! Have feedback, concerns, or questions about your order? Our dedicated customer support team is here to help.


Please fill out the form below for all general inquiries.

 

Our Company Name:

CS International (H.K.) Toys Limited

Company address: 

6/F Edward Wong Tower 910 Cheung Sha Wan Road KL, Hong Kong 

(Return items can be sent to this address)

company address map

Our Factory Name:

Taihua Toys Shen Zhen Co., Ltd ( This company name appears on our Facebook Page and Paypal information)

Our Factory Address:

No.4-2, Zhongxin Road, Shajing Street, Banan District, Shenzhen, China 518104

If you need help customizing your stuffed animal, please contact business@plushthis.com for wholesale or bulk order information.

 

We want to hear from you! Have feedback, concerns, or questions about your order? Our dedicated customer support team is here to help.

Please fill out the form below for all general inquiries



Get in touch

You can reach out to us anytime! On weekdays, we’ll get back to you within 12 hours. For weekend messages, please allow about 24 hours for a reply.

We'll aim to get back to you within 24 hours.