Shipping Notice
Last updated on May 14, 2025
Important Shipping Update for U.S. Customers 🇺🇸
Good news! As of May 14, 2025, shipping costs to the U.S. have dropped thanks to reduced Trump tariffs. 🎉
For easier understanding, here’s a rough estimate based on item quantity:
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1 item: $7.99 shipping fee
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2 items: $12.99 shipping fee
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Free shipping for orders over $49.99!
Please note that shipping is actually calculated based on the weight of the package, so the final cost will be shown accurately at checkout. This estimate is just to give you a general idea.
Last updated on Apr 30, 2025
Important Shipping Update for U.S. Customers 🇺🇸
Due to the current Trump-era tariffs, we are unfortunately unable to offer free shipping to the United States at this time. As a result, the shipping threshold for U.S. orders has been adjusted. We know this isn’t ideal, and we truly appreciate your understanding.
We believe that the situation around these tariffs will improve soon, and we can’t wait for things to get back to normal! ❤️ We love the U.S. and all our amazing customers, and we’re working hard to ensure we can bring you the best service possible.
For U.S. orders, here’s a breakdown of the shipping fees for our 12 inches plush toys:
1 product: $10.99 shipping
2 products: $15.99 shipping
3 products: $22.99 shipping
More than 3 products: Shipping costs will increase based on the number of items in your order.
Additionally, there may be delays in delivery, so we kindly ask that you plan ahead. If you have any important dates or events where you need your order by a specific time, please be sure to order in advance to allow for potential delays.
For all other countries, we’re happy to continue offering free shipping on orders over £30! 🚚🌍
Thank you so much for your support, and we’re here for you if you have any questions or need assistance with your order!
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Last updated on February 22, 2025
Customers who ordered between January 22 and February 10, 2025!
Dear customer, our warehouse and the shipping company will be on a break for Chinese New Year. Since our factory and warehouse is in China, there will be a delay in processing and shipping. But don’t worry, you can still place orders, and if you order during this time with delayed shipping, we’ll send you a gift as a thank-you for your patience!
Shipping info:
• Alternative Plush Collection:
If your order only contains products from this category, your shipment will not be affected and will be shipped on time as usual. - Last updated on February 3rd.
Shipping pauses on January 28, 2025, and starts back up on February 3, 2025.
• Other Collections: Shipping pauses on January 22, 2025, and starts back up on February 10, 2025.
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Last updated on February 9, 2025
US Shipping Delay
Since President Trump took office, all packages entering the U.S. have been affected by new policies, which are constantly changing. U.S. Customs and the postal services are still adjusting to these changes, which may cause varying degrees of delays. We sincerely apologize to our valued U.S. customers for this inconvenience. Customers from other countries will not be affected.
There is an unexpected delay may around 3 days. Please plan your purchases accordingly. If your delivery is a gift or needs to arrive before an important date, kindly consider placing your order in advance to avoid any inconvenience.
Thanks so much for your understanding, and we really appreciate your patience! 😊